Autoresponders Management
Filipe Sá
Last Update a day ago
To list your autoresponders, go to "Marketing/Marketing Automation/Autoresponders."
| Event | The event that will trigger the email |
| Name | Autoresponder name |
| Sends | The number of times this event was triggered |
| Conversions | The number of conversions |
| Conv. Amount | The amount of the conversions |
| Is Active? | If the autoresponder is active or not |
| To Date | The initial date |
| To Date | The end date |
| U. Views | Unique Views |
| U. Clicks | Unique Clicks |
| Campaigns | View Autoresponder Campaigns |
| Queue | View Campaigns in queue |
You can click in the Queue column to see pending messages to be sent. Also, you will be able to cancel pending messages.
Clicking on the “Campaign” column will redirect you to the campaign created to send the autoresponder message.
Adding Autoresponders
[Imagem indisponível no export Freshdesk — referência original]
In this example, will pick the "Search - New" option, but the usage principle is the same for everyone.
[Imagem indisponível no export Freshdesk — referência original]
After saving the autoresponder, new left tabs will appear.
- Information
- Actions
- Segmentation - Where you can segment the subscribers to whom the autoresponder will be sent
Action Tab
This extension supports multi-level action.
It also supports conditional action, giving you great control over the actions to be taken over a variety of subjects.
To add a new action, go to the “Actions” left tab.
On the left, you will see a list of possible actions to perform once the autoresponder is triggered.
To add an action, simply drag and drop the action to the right. The first action should be dropped in the “Triggers Fired” box.
Subsequent actions can be dropped on top of each other.
Different actions have different options.
If you want to send the autoresponder immediately don’t add any “Wait” action. It might take up to 10 mins for the autoresponder to be processed (created, messages queued, message sent)
[Imagem indisponível no export Freshdesk — referência original]
If you want to edit or remove an action, scroll over with your mouse, and two icons will appear.
